BOE 1 Report post Posted December 6, 2017 Hello, I'm debating about getting the HGST drives or the Seagate drives as the Seagates are cheaper and rated as faster. I had Seagate 6TB drives and then got the 8TB HGST. One thing I liked about the HGSTs is I don't hear the CLICKING sound like the heads are slamming into the disk periodically. I don't know if that was a glitch with the 6TB models or a bad batch or a Seagate commonality. Anyone have a 12TB Seagate enterprise or barracuda? I don't know if the slower NAS models would be a valid comparison. Share this post Link to post Share on other sites
seagate_surfer 1 Report post Posted December 6, 2017 3 hours ago, BOE said: Anyone have a 12TB Seagate enterprise or barracuda? I don't know if the slower NAS models would be a valid comparison. Our 12TB IronWolf is 7200 RPM speed, the same as the 12TB BarraCuda Pro and our new 12TB Exos (Enterprise drive) would be. Share this post Link to post Share on other sites
BOE 1 Report post Posted December 6, 2017 (edited) Thanks - do you notice a sudden loud clicking sound on occassion - not as in a bad hard drive but as if the drive heads were suddenly being repelled or dropped on the platters every 10 minutes or so. It doesn't matter if the system is idle or in use you'll get something kind of like this video sound although it sounds very slight due to all the fan noise in this system. I guess it would sound like a ball bearing rolling along a roulet wheel that had no dividers and then dropping to the center if the center were metal. Edited December 7, 2017 by BOE Share this post Link to post Share on other sites
reader50 5 Report post Posted December 7, 2017 I doubt you'll get that kind of answer from seagate_surfer - I believe he/she is a Seagate employee handling social media. Share this post Link to post Share on other sites
seagate_surfer 1 Report post Posted December 7, 2017 Yeah, that one is probably beyond the scope of what I personally can assist with, however if you're worried about the health of the drive, you can always run our free diagnostic software SeaTools or if you need to step it up from there, you could get in touch directly with Seagate Support. Share this post Link to post Share on other sites
BOE 1 Report post Posted December 7, 2017 Thanks - not really worried about the health - just the head slamming noise some of the Seagates make. I know on the 3TB models there were some firmware updates that reduced it but it still occurs after the update. Share this post Link to post Share on other sites
