Hadi Ahn

Need information for NAS WD malware virus prevention, user management and backup

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I'm planning to buy NAS Western Digital. I have a few questions:

1) Malware&Virus prevention: A situation where a PC which 
linked with NAS, and the PC infected by viruses, 
How NAS deal with this kind of situation?
a)is there a feature auto cut the link from the PC 
immediately to makesure the data in NAS is safe?
b)is NAS able to reverse a few days back if once NAS is 
infected?
c)NAS WD - Anti-Virus Essential is free to install?

2)User Credentials: if a user not in use anymore (a staff  left the company), but the data inside the user is important, 
a)how can we get all the data if we dont have the user's password?
b)if we have the password,are we able to transfer all the data to another user?


3)Backup:
a)is there any FREE backup feature can be done?
b)if no, what is the best backup method for NAS WD?


If you guys have another better solution, pls let me know. Thanks

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Hi @Hadi Ahn!

 

These are pretty interesting questions you have, so I'll try to help you out as much as possible. 

 

1. The NAS has its own app called Anti-Virus Essentials, which you can download and install for free and will allow you to protect your data in such situations. Here's a KB article with more information about the app and a guide on how to install it too:

http://products.wdc.com/support/kb.ashx?id=SQzm9Y

 

Once the device finds any viruses, you can choose either to delete or quarantine the file. Also, you can choose to ignore it as well if you want. You can take a look at this KB article about how to exactly do that:

http://products.wdc.com/support/kb.ashx?id=wl9xIR

 

2. As long as you're the admin you can add or change the users password of any share and by doing so - you can access the information on their share. For more information you can take a look at the manual of the specific device, for instance this is the one of WD My Cloud Mirror, more specifically on page 22:

http://products.wdc.com/support/kb.ashx?id=MkNYBK

 

3. Yes, there are few backup programs you can download and use for free from our website, like WD Backup, Acronis True Image WD Edition for example.

http://products.wdc.com/support/kb.ashx?id=HBkvrQ

 

Hope this helps a bit and feel free to ask any questions you may have. :)

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On 04/11/2016 at 4:26 PM, Mighty_Miro_WD said:

Hi @Hadi Ahn!

 

These are pretty interesting questions you have, so I'll try to help you out as much as possible. 

 

1. The NAS has its own app called Anti-Virus Essentials, which you can download and install for free and will allow you to protect your data in such situations. Here's a KB article with more information about the app and a guide on how to install it too:

http://products.wdc.com/support/kb.ashx?id=SQzm9Y

 

Once the device finds any viruses, you can choose either to delete or quarantine the file. Also, you can choose to ignore it as well if you want. You can take a look at this KB article about how to exactly do that:

http://products.wdc.com/support/kb.ashx?id=wl9xIR

 

2. As long as you're the admin you can add or change the users password of any share and by doing so - you can access the information on their share. For more information you can take a look at the manual of the specific device, for instance this is the one of WD My Cloud Mirror, more specifically on page 22:

http://products.wdc.com/support/kb.ashx?id=MkNYBK

 

3. Yes, there are few backup programs you can download and use for free from our website, like WD Backup, Acronis True Image WD Edition for example.

http://products.wdc.com/support/kb.ashx?id=HBkvrQ

 

Hope this helps a bit and feel free to ask any questions you may have. :)

Thanks MM,

3) Can I use WD Backup to backup my NAS WD to a NON-WD drive/device like  to another PC ? 

Edited by Hadi Ahn

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On 12.11.2016 г. at 0:37 PM, Hadi Ahn said:

Thanks MM,

3) Can I use WD Backup to backup my NAS WD to a NON-WD drive/device like  to another PC ? 

You are always welcome, Hadi Ann! :)

Unfortunately you won't be able to use the software to backup on non-WD devices, but you can check if the other manufacturer has its own backup tool you can use. :)

Cheers!

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