foler

wd gold datacenter hdd - 2 of new 12 wont work??? wtf?!

Recommended Posts

hi

i build for my company new backup server. we buy 12x wd gold datacenter 4tb hdds, series FYYZ, which will be connected to adaptec raid 71605 card...

two of these hdd wont work out of box!!!:angry:

one have click of death, overheating and produce squealing sound

second one is noisy and wont even show up in bios...

i hope that this one is not bad series:(:angry:

server pictures in attach

IMG-1472152360851-V.jpg

DSC_0043.JPG

DSC_0042.JPG

DSC_0039.JPG

Share this post


Link to post
Share on other sites

Can't say this is entirely surprising, return or RMA and let us know how it goes. This is a good reminder though, if you need 12, buy 14. 

Share this post


Link to post
Share on other sites

Hi @foler!

 

I'm sorry to hear about what happen, I know this could be extremely unpleasant situation.

 

Unfortunately sometimes drives could be DOA indeed, but there will be no problem to contact our support so you can send them back to us and get two replacement units:

 

http://products.wdc.com/support/kb.ashx?id=7F97k5

 

Hope this helps and best of luck!

Share this post


Link to post
Share on other sites

I will return it to seller but who know for how long will be this in process to get new 2 hdds.

I dont expect this problems from datacenter product!!!

Share this post


Link to post
Share on other sites

Drives could easily have been mishandled by the seller as well. DOA's happen all the time, especially with products as vulnerable to mishandling as harddisks. Still inconvenient tho.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now