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AndreSchmitz

Interchange Drives from Primergy RX350 S7 to JX40 DAS

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Helloo!

We have some RX350 S7 with JX40 DAS attached. To optimize our Storage it would be nice to swap drives from the RX350 to the JX40.

Unfortunateliy our reseller told us that the HDD-Frames of the RX350 are not compatible to the JX40 and, interchanging HDD and Frames would compromise our warranty and supportagreements.

Is this generaly speaking correct? And, shouldnt at least our reseller/serviceprovider be able/allowed to interchange the drives from the Server to the DAS?

Thank you!

Andre

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