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Samsung 840 EVO 500GB SSD will not update firmware

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I've used Samsung's Magician software several times to try to update the firmware in my 840EVO 500GB SSD.

Both when it was the Win 8.1 boot (C:) drive and as a storage drive on a Win 7 Pro PC.

But the Magician software just keeps giving me the "fail" message.

Any idea on what I might be doing wrong?

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The Samsung Magician software says my EVO 840 is frozen, tried remvoing and reconnecting the SSD, which is what Magician told me to do, did not help.

Should I maybe send the 840EVO to Samsung to update the firmware?

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Wow, as I can't get the firmware to install thru Windows, it recomends makes a DOS USB boot drive, thru the Frimware update, but that feature is not in the frimware update section, can't find it anywhere, guess Samsung removed it.

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http://www.samsung.com/global/business/semiconductor/minisite/SSD/global/html/support/downloads.html

I see some iso in the downloads sections. Have you already tried those? Those are generally what you use for USB or CD/DVD.

Direct link for 840 EVO: http://ssd.samsungsemi.com/ecomobile/ssd/update3.do?fname=/Samsung_SSD_840_EVO_EXT0DB6Q.iso

Use rufus to make a bootable USB. https://rufus.akeo.ie/

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IIRC it's an AHCI setting in BIOS/UEFI of your motherboard if memory serves... I had to deal with this a year ago, can't remember specifics at the moment. :-/

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Guess AMD drivers are a problem with firmware updates for Samsung SSD.

Ended up using a motherboard with Intel drivers to update firmware.

Guess you can also change an AMD chip-set motherboard drivers from AMD to Microsoft generic drivers, to get the firmware to work (on and AMD based system)

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