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Ron_Jeremy

This PC is gonna kill me :(

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Need help in a bad way here. I am unable to install either WinXP or Win2K on a customers machine. I have used these CD's without problem in the past, & they install just fine on one other machines (doing install on one of my own as we speak).

The mobo is a ASUS A7V133-C (Apollo KT133A chipset with the latest BIOS). There is only 1 256MB stick of RAM in the machine & I have tried moving it to every one of the 3 DIMM slots without success. Yes I checked to make sure it was seated properly. The only other adapter installed is (obviously) the video card, also checked for improper seating. The cpu shows 48*C in the BIOS, so I don't think it's cpu related. I have fiddled with pretty much all the BIOS settings too, but no luck :(

Here's what happens:

I put in either disk & set BIOS to boot from CD. I go through the initial process;

> setup is inspecting your configuration..........

> setup is loading files....... <<<This is where the problem happens.

With WinXP, when it's done it immediately resets itself & begins the process all over again. If I remove the CD, or change the boot sequence back to "IDE first", I just get the Press A Key To Reboot error prompt. I noticed that it resets as soon as it gets to the "Loading NTFS file system" entry of the load sequence. I don't know if this is the last phase of loading or not.

With Win2K, at the same point of file loading as WinXP it just gives me a stop error related to cdfs.sys

I'll be honest & say that I have not searched the boards. I am just way too fatigued & need sleep badly. My apologies. If anyone can throw me a bone, it would be most appreciated. I have to deliver this machine by Saturday........

Goodnight everyone.

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Some hints, Ron.

1: Swap the RAM

2: If you have a spare disc, try installing off a different CD. (You more or less already did this.)

3: Swap out the CD-ROM drive. Borrow the drive from your own machine if you have to. Change the cables. Reset your BIOS to the factory defaults(because the Lord alone knows what silly things you have tried since you started treouble shooting - I know I try all sorts of dumb things in the BIOS when I get stuck, and figure you are probably the same.

4: If still no luck, put the hard drive and the CD drive on seperate cables. If theay are already on seperate cables, slave the CD to your hard drive and try it that way.

5: Test by installing a different OS - i.e., not a WinNT family one but something completely different: 'nix, Win9X, whatever. Normally I use Win 98SE for this, but anything will do just so long as it's completely different.

6: If desperate, you can copy the install files onto the hard drive under DOS and install from there - though I'm not sure if you can do this with NT family products, and doubtful that this is going to result in you having a salable system anyway.

7: If you are still not getting anywhere, it is almost certainly the mainboard. In which case you are SOL.

Good luck!

Tony

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I had the same thing happen, no matter what I tried XP hung at "Setup is loading files...". Tried new RAM, installing from different CDs, different CDROM drives, even from the hard drive. A new motherboard was the only solution.

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I had this problem once. Try "Load fail-safe settings" in the BIOS.

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Something is defective. In no particular order:

(1) CD

(2) CD drive

(3) Memory

(4) Motherboard

For memory, I recommend MemTest86 utility. Download it from mushkin.com. It's pretty good.

Leo

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Have you disabled the Virus protection in the BIOS?

Yeah, it would be a good idea since you want to install Windows ;-)

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Ron, just a thought but are the HDD and CDRom connected to the Chipset IDE ports and NOT the RAID controller? If you are using the RAID try the on-board IDE instead (and disable the RAID controller) and see if it helps.

Seb

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Try this. If you have another system, make a boot disk. (If you need a list of files or something, I could help you with that, just email me or something.) Pop the disk in (it's my life-saver disk...I have one for like...every single system I have.) On that disk, it has everything I need to get a new system going.

Use the disk to boot up your system to prompt.

Run FDISK to see if it detects the drives.

FDISK your HDD

reboot

format HDD

put in the Windows CD, and try and see if you can install it off the CD.

If you're having troubles, my next recommendation is to wipe the drive again, just to be sure that nothing's on it at all.

Plug the drive into another system that already has Windows XP/2k/98 installed already, and copy the CD onto the hard drive.

Try that and let me know if it works.

your boot disk should have format, generic CD drivers, fdisk on it. If you need to a boot disk image. (Well..not really an image, it's just what I use. ) Format a disk using Windows 98 (preferably, although it should probably work with other Windows as well.) Download, extract and copy the files to your disk.

http://24.57.83.100/blog/bootdisk.zip

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I tried all your suggestions, but the end result was still the same. Some changes enabled the install to go much further, but the reboot issue persisted. One suggestion (forget which it was, sorry) allowed a complete install of Windows, but a very unstable one at that.

I fixed the problem by replacing the VIA/AMD parts with Intel/Intel stuff. Yeah, it's more expensive, possibly slower, but rock solid & more than enough for my customers needs.

I should've known better. At least now I can begin regrowing my hair :)

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hmm...that's interesting cuz I have a part AMD/AMD/VIA (AMD Athlon with AMD761 northbridge and VIA 686 southbridge), and I haven't had much problems installing the system. My ATi All-in-Wonder is being a PITA, but, I think that it MIGHT be the card. I don't know.

And I've gotten at least two other people AMD systems, and they've not had any problems with it as well. It's weird....

I had another system that I was working on before where it was a Celeron 700 with a Samsung 140 (40x CD)....and a weird looking one too. Looks kinda old and bulky...and it wouldn't read the CD properly at all. Like...not the Win2k/WinXP, Solaris Install disk, Solaris Software 1. It wouldn't take any of them properly. So, I had to install the sytem using the a 8x CD burner. It was weird.

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