Sign in to follow this  
Followers 0
eljhaye.banao

HELP! EXTERNAL HDD (WD ELEMENTS 1TB) UNABLE TO READ IN WIN7

3 posts in this topic

I need help on how to configure my WD 1TB external HDD. once i plugged in the drive it's not showing in my computer. when i tried going to diskmgmt.msc, changed the volume letter an it works but after deleting/moving some items in my desktop, it froze up and could not recognise the device anymore. also right after unplugging the drive, getting an error 'need to reformat the drive'. thanks in advance.

1 person likes this

Share this post


Link to post
Share on other sites

Sounds like a hardware issue on the drive end. If it locks up in WD Smarttools then it's probably time to RMA it if it's still under warranty.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0