LazLong

Seagate ST3400832AS firmware need, or "Why Seagate Sucks"

5 posts in this topic

I have six brand new, been sitting on the shelf for 1.5 years, Seagate ST400832AS drives with firmware 3.01. They refuse to be properly recognized by my SIL3112-based controller, nor my Oxford 924-based Firewire-SATA bridge. However, the same drive with firmware 3.02 works fine. Anyone have access to a firmware updater for this drive to something newer than 3.01?

As to why Seagate sucks, I called them asking for a firmware upgrade and was told there weren't any. I then rummaged through our stack of these drives and found one with a newer firmware, tested it and it worked, and got mad. I called Seagate with the evidence in hand, and was again told no firmware update available for 7200.8 drives as they are only actively supporting 7200.9 and .10's. Plus, their firmware repository gets updated (replaced) weekly.

Grrrrrrrrrrr!

Share this post


Link to post
Share on other sites

I am looking to buy a ST400832AS with Firmware 3.01 and Site Code "AMK". Would you care to part with one? I'm located in Texas USA. Thanks!

Share this post


Link to post
Share on other sites
I have six brand new, been sitting on the shelf for 1.5 years, Seagate ST400832AS drives with firmware 3.01. They refuse to be properly recognized by my SIL3112-based controller, nor my Oxford 924-based Firewire-SATA bridge. However, the same drive with firmware 3.02 works fine. Anyone have access to a firmware updater for this drive to something newer than 3.01?

As to why Seagate sucks, I called them asking for a firmware upgrade and was told there weren't any. I then rummaged through our stack of these drives and found one with a newer firmware, tested it and it worked, and got mad. I called Seagate with the evidence in hand, and was again told no firmware update available for 7200.8 drives as they are only actively supporting 7200.9 and .10's. Plus, their firmware repository gets updated (replaced) weekly.

Grrrrrrrrrrr!

If your willing to risk losing a drive try extracting the firmware then using Seagate's seatools you can load the firmware to one of the other drives to see if it works. If there is no hardware differences it should work fine.

Share this post


Link to post
Share on other sites
I have six brand new, been sitting on the shelf for 1.5 years, Seagate ST400832AS drives with firmware 3.01. They refuse to be properly recognized by my SIL3112-based controller, nor my Oxford 924-based Firewire-SATA bridge. However, the same drive with firmware 3.02 works fine. Anyone have access to a firmware updater for this drive to something newer than 3.01?

As to why Seagate sucks, I called them asking for a firmware upgrade and was told there weren't any. I then rummaged through our stack of these drives and found one with a newer firmware, tested it and it worked, and got mad. I called Seagate with the evidence in hand, and was again told no firmware update available for 7200.8 drives as they are only actively supporting 7200.9 and .10's. Plus, their firmware repository gets updated (replaced) weekly.

Grrrrrrrrrrr!

If your willing to risk losing a drive try extracting the firmware then using Seagate's seatools you can load the firmware to one of the other drives to see if it works. If there is no hardware differences it should work fine.

How do you extract the firmware?

Share this post


Link to post
Share on other sites

Wasn't 7200.8 released in 2004? And SIL3112 in 2002?

Let me understand this scenario straight...

You are running a 5-year-old drive on a 7-year-old controller... and you are experiencing problems. And Seagate sucks?

Drive manufacturers advise against a firmware upgrade for a very good reason. It is very easy to render a drive useless when a user is trying to flash firmware... and they dont want to deal with that. They would rather deal with the drives themselves in their own facilities.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now