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Bonzo the Chimp

Just bought the Palm m130, it won't hot sync

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Damn, Palm might have just got me.

I bought the new Palm m130. It is the 100 series of their hand helds.

Well first off non of the 100 series items fit the m130, you have to buy the items that fit the m500 series. i.e., extra cradle, and the key board.

So I have to return both the cradle and the key board tommarow and hope I don't get charged restocking fees because both boxes are not open. I just want to exange them for the correct ones.

But on the bigger problem, I cannot get this thing to sync with my computer. I keep getting the same erro message: (Hotsync Problem, Unable to initiate HotSync operation because the port is in use by another application.)

I have shut down everything I can think of and still no sync.

Well after about two hours of trying on my desk top, I pulled out my lap top which does not have a lot of stuff on it. Installed the Palm Desk Top and I will be damned if I don't get the same message.

Now I am getting really POed here. I just unhook the USB cable and I hit the hotsync button again, and it still tells me the same err mesage and its not even hooked up to a computer.

ARGGGGGGGGGGGGGG

Does anyone have any ideas? I went to the palm site but I could not find anything to help me there. THe threads that did deal with hotsync problems did not have any useful information.

To bad, as I will hate to have to take this thing back because it seems like it will be a nice hand held.

I have a HP Jornada 548, but I don't use but a couple of features in it and the palm really does work a little easier.

I am giving the HP to my wife or I will sell it.

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I finally got the m130 to do a hotsync. It seems the unit comes form palm setup to do a infrared hotsync instead of a cradle hotsync.

The cradle button still does not work properly to do a hotsync, you have to instead perform the hotsync on the palm unit itself.

You would think a company like palm would have made sure they put out a fully tested product and not this half baked thing.

This is such a shame as the m130 is a really nice unit if only the hotsync problems were not such an issue.

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Bad cradles are unfortunately a pretty common problem with handhelds. The actual devices are pretty reliable but I see nonfunctional docks fairly regularly. :(

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We're having the same problem at work with these things. Apparently you need to re-install the Palm Desktop with the CD that came with the new one (that is if you had an old one you're upgrading....). Other than that just keep bugging Palm until they fix it.

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Don't know what I did but this thing is hotsyncing like mad now.

I think it is something to do with Windows XP. My work computer runs Windows 2000 Professional and it worked the first time I tried to do a hotsync.

I think the problem on the XP computer was the fact that the Palm m130 was set to hotsync through the infra red port. I don't know why Palm would have sleceted that as the default hotsync port but once I changed it and fiddled around with some setting in the Palm software it started working like a champ.

I am impressed with the color of this unit, in fact it beats my Jornada 548 hands down.

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