dlevens

Did I make a mistake switching to Hitachi?

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oops... hit reply by accident too early...

Really, what IS so hard about Hitachi's RMA process?

1) Go to www.hitachigst.com

2) Click "Support" => "Warranty/RMA"

3) Click "RMA Request Process"

4) Fill in form

5) Submit form

Done....

If you really find that too difficult, i don't know how you manage to use a PC in the first place.

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oops... hit reply by accident too early...

Really, what IS so hard about Hitachi's RMA process?

1) Go to www.hitachigst.com

2) Click "Support" => "Warranty/RMA"

3) Click "RMA Request Process"

4) Fill in form

5) Submit form

Done....

If you really find that too difficult, i don't know how you manage to use a PC in the first place.

maybe they are not used to fill out those form..

speaking of personal experience, hitachi warranty services are the best so far. fast turn (around less than a week). no question / error code asked. what u need if fill in those form online and wait 12hours for RMA #. put it on the box. and send to post office. I have been dealing with hitachi since the changehand couple times.. Its by far the most user friendly RMA process i have experience. (cf. MAXTOR, I sent a couple of email to maxtor RMA center in canada, no reply for 3 weeks....)

another plus. hitachi hdd are the fastest among the competitor. i m getting another 2.5" hitachi since it blew seagate momentum in performance.

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