I bought a brand new HGST Deskstar 4TB NAS (HDN724040ALE640) sealed in a retail box. After unboxing and physically inspecting it, I discovered major material defects on the sides of the HDD case in the proximity of the screw holes.
You can see one image of each side here: http://imgur.com/a/waIf0 (clicking on an image shows the full resolution)
The manufacturing date shows October 2014 with a full 3 year warranty according to the HGST warranty webpage.
I talked to HGST about this and they said I should return the drive to the seller and get a new one (only possible on monday...). I'm just curious: Did anyone else observe such defects? Are those just material defects produced in the fab, which shouldn't have passed QA? Or was this drive repackaged out of a enclosure? (I can't possibly imagine that leaving such deep marks even if the drive was removed with raw power?! Plus it came in a sealed retail box...)
I read about repackaged / relabeled HGST NAS bulk drives with some scratches but this is clearly worse.
I'm really looking forward for some answers