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About Katy

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  1. After you recover the data, use a S.M.A.R.T. utility (CrystalDiskInfo for example) to see if your disk is (not) in a good shape. The main parameters you are interested in are: - Disk Reconnection Count - Bad Sector Count - Disk Re-identification Count If any of these is non-zero, your disk is dying and I wouldn't rely on it for sensitive data and/or tasks. You might want to RMA it, if applicable.
  2. I wouldn't worry either, especially when it involves HGST. These are exceptionally good drives, hence the 5 year warranty. In February 2016 I bought 2 3TB HGST drives, both of them produced also in 2014. They're running non-stop ever since, in a small business server, and are in perfectly good condition SMART wise. For your peace of mind, have a look at the Blackblaze's stats: https://www.backblaze.com/blog/hard-drive-reliability-stats-q1-2016/ HGST drives have extremely low failure rates, around 1%, some models way bellow 1%. Their price and the 5 year warranty are well justified.
  3. DO NO REMOVE IT! That's the alpha, without it the whole pack will die.
  4. Both the keyboard and the display are connected to the motherboard with connectors. I saw the symptoms you describe several times because the connectors have (partially) popped out of their place. First thing I would do is check them. If you're not familiar with such a task (and my guess is you're not) you need to take the laptop to someone who knows how to open it. If you're lucky, that will solve your problems. If you're unlucky, the motherboard might be partially busted. In that case your laptop is pretty much done. You might try to replace the motherboard but that's not a trivial task. Good luck.
  5. Definitely done. The clicking sound is the head re-trying to synchronize with the surface. That is a typical sign of mechanical failure. The head is busted from the shock of the falling. There is nothing to be done at home. If your data is really important, get it to a professional data recovery lab, they have the tools to open it safely. DO NOT OPEN IT YOURSELF, you'll lose even the slightest chance of recovering the data, the disk surface is VERY sensitive to dust.
  6. Had EXACTLY the same issue for a while with a HDD enclosure. Fixed it with a short USB cable, 20 cm. Since then I helped a few friends of mine with the same advice, worked every time. Assuming the drive itself is not faulty, of course.
  7. 1. Did you try browsing the drive after booting from Hiren? Do you see anything? 2. How many partitions do/did you have on it? A lot of people create two partitions, one for Windows (called system partition) and the other for various data. If that's the case and you didn't have anything stored in "My Documents" or alike (which are located on the system partition) then you second partition should be intact. Given the short time you say the wipe took place I'd say that only the partition table and some of the system partition got wiped. Before trying any recovery and such make sure you create an image of the hard-drive, so you can restore it in case anything gets even more corrupted.
  8. SATA specs requires the power lines/connectors to support 1.5 A per pin. So you are safe. You're only halfway with your new drive. On a more general note, SATA is a standard. A HDD producer would not be allowed to sell the drive if it would function outside the standard. You worrying about this issue is a bit funny, no offense intended Supported capacities: all lower capacities are supported, this is just marketing b*&^&*hit. That's not the case with higher capacities, that's where you have to obey the specs. 7mm vs 9 mm drive size: the screw holes are also standard, so when you screw the drive onto the tray it will stay in the standard position, with a gap of 2mm above or bellow. Again, it's about standards here, the 2.5" drive form factor is standardized.
  9. To me it matters only as a measure of the quality of their products. If they're cutting down the warranty that much, there must be a good reason. That is, they don't expect for their green drives to last 5 years.
  10. WD documentation says, for error 104, that after checking the cables, if the drive still reports 104 it should be returned. I think it is pretty much obvious that the drive is broken. One thing that saved me and some friends of mine a couple of times was to temporarily replace the HDD's motherboard with one from an identical drive. That way you may be able to recover your data if the problem is located in the mobo. If that is not the case, to my knowledge, you can't do anything to salvage your data. Sorry mate
  11. The full format that Windows performs is just enough to destroy all your data. Low level format is intended for bad sector remapping into drive's internal table. You don't need any tool for your problem, just make sure you format the drive with the full option, not the quick one. However, if you want to wipe data on your boot partition (the C: drive) then you need to reinstall your system and choose full format at setup time. To avoid OS reinstallation but still wipe your boot drive data, you need a specialized tool indeed. I would go for OS reinstall, I'm a little paranoid in these matters: you can wipe file data but you can still leave data in the Windows registry (like traces of software you used or even licenses).
  12. I would go for the 5400 rpm drive, is more quiet and consumes less. Will do just fine for watching movies and listening to music. If the backup involves large amounts of data, it will take a little bit more time to complete a job. If it's only regular OS and user data, you won't feel any difference.
  13. SSD is your answer if money is not a problem.
  14. Formatting a drive actually means erasing all data on it. That's all. Has absolutely nothing to do with any other piece of hardware you have installed in your machine. Just make sure you don't format the slave So, to answer your question: you can safely leave the slave connected, Windows will not touch it in any harmful way. It will only create some RECYCLE BIN and SYSTERM RESTORE related folders on it.
  15. You may wish to uninstall Norton Internet Securities and see if the problem persists. They install some miniport drivers in order to intercept disk activity and it might be just that.