Thanks for peopleâ€™s replies to this thread, but I just discovered PC Pro made a big MISTAKE! Just opened the March issue, page 16, and this is what they say:
>>>> CORRECTIONS AND AMPLIFICATIONS
â€œA mistake in the calculation of the hard disks category of the PC Pro Reliability & Service Survey means we printed incorrect results for two companies â€“ Seagate and Western Digital â€“ in the last issue.
In fact, Seagate should have scored six stars for reliability and Western Digital should have scored five stars. Seagate now shares the Hard Disk award with Samsung, while Western Digital picks up a Highly Commended award. Congratulations to both Seagate and Western Digital, and our apologies for the confusion.â€
Samsung & Seagate - 6
Western Digital & Maxtor - 5
Hitachi - 4
ExcelStor - 3
Btw, the survey was based on how drives performed over the past 2 years.
Maxtor still does better than Iâ€™d of expected, but no doubt the survey includes SCSI, which Iâ€™ve not much clue about.
Perhaps itâ€™s not such a surprise for Samsung. Theyâ€™ve been making drives for a relatively short period of time, but still achieved average reliability (judged on SPCR figures) which is quite an accomplishment for their very first drives. So with a few more years experience, for the same company to be capable of matching Seagate, is perhaps no big surprise. Thatâ€™s not reflected in SPCRâ€™s figures yet, because SPCRâ€™s figures seem warped in favour of early failures. It takes 18-24 months before SPCRâ€™s feedback averages out to take into account long-term reliability, IMO.