I'm sure an official Seagate representative isn't going to respond back and tell you how bad a particular model is. But, there are plenty of us who work in professional data recovery who will gladly tell you that.
Seagate drives have had some serious quality issues as of late. It doesn't seem to affect their enterprise drives, but they've had serious issues with their consumer grade drives. One model, ST3000DM001 had such high failure rates that they are being sued in a class action lawsuit right now. From what I'm seeing come in, I don't think these Rosewood drives (ST2000LM007) are going to fare much better.
In the 4Tb and up desktop drives, there seems to be some improvement in the quality now. However, they've still got a long way to go to catch up to the reliability of other brands like HGST.
There's also the matter of the company forcing people to use their data recovery services now. Ever since Seagate started their own data recovery services company, they've begun actively trying to make data recovery impossible to all companies except their own. They've locked out the terminal, encrypted the firmware, etc. so that only their company will have the necessary passwords to attempt recovery when it does fail. So they're basically a company who's bent on selling people what they know to be a crappy product, then force you to buy their service when it fails if you didn't have a good backup. It's bascially like if Ford put a secure lock on the hood of a car they knew was prone to engine problems, so you'd have to use their service centers to get it fixed and they'd have no competition.
I personally prefer not to give my hard earned money to companies who treat their customers that way.