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About conceptV

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  1. Thank you for your response. I never clearly noticed those casting marks on my old drives. I'm gonna install and test the drive.
  2. Hello, I bought a brand new HGST Deskstar 4TB NAS (HDN724040ALE640) sealed in a retail box. After unboxing and physically inspecting it, I discovered major material defects on the sides of the HDD case in the proximity of the screw holes. You can see one image of each side here: (clicking on an image shows the full resolution) The manufacturing date shows October 2014 with a full 3 year warranty according to the HGST warranty webpage. I talked to HGST about this and they said I should return the drive to the seller and get a new one (only possible on monday...). I'm just curious: Did anyone else observe such defects? Are those just material defects produced in the fab, which shouldn't have passed QA? Or was this drive repackaged out of a enclosure? (I can't possibly imagine that leaving such deep marks even if the drive was removed with raw power?! Plus it came in a sealed retail box...) I read about repackaged / relabeled HGST NAS bulk drives with some scratches but this is clearly worse. I'm really looking forward for some answers conceptV