[Piyono]

Last night I was trying to access Hotmail from a friend's computer and the Hotmail server kept rejecting the login, saying that cookies were not enabled. I checked and double checked and I'm quite sure that cookies [i]were indeed enabled.
He's running MSIE 5.0 under Windows 2000 SP3.

Any ideas?


Piyono

[Spod]

That was probably a generic response to being unable to connect - the problem probably lies in some other security setting. Not sure what, though.

[seated]

I ran into something similar the other day. I couldn't access a web site because it said that cookies were disabled when in reality in IE 6.0 they were enabled. Come to find out that ZoneAlarm was blocking the site's ability to use/save cookies. When I told ZoneAlarm to allow that site to save cookies it worked just fine.

[Gummo]

Hmmm, I just came to this site to ask the very question this topic is about. I haven't been able to get into hotmail for a couple of days now, I hadn't changed any of my internet settings and all of a sudden hotmail's complaining about cookies. Anyway I switched the setting to enable all cookies and lowered all my security settings to low, but I still can't get in.

I'm using WinXP and I.E. 6.0. I'm not using a firewall.

[Future Shock]

Within IE, under the menus go to the "Tools".."Options".."Privacy" tab. Go to the option for editing specific web sites on the bottom. See if you have any specific handling set for Hotmail and/or Passport. You should probably set up a default of "Always Allow" for Hotmail.com.

If not using IE, I know most other browsers have somthing similar, as does Zone Alarm, as does Norton Internet Security.

Future Shock

[Gummo]

I tried enabling cookies for hotmail.com and also login.passport.net, but unfortunately I'm still having no joy. :?

[Gummo]

I tried enabling cookies for hotmail.com and also login.passport.net, but unfortunately I'm still having no joy. :?

[Jan Kivar]

Try to go to msn.com and from there click the hotmail link. Try to log from there. If You still have problems, go to msn.com and click the sign-in button. Then try to access Hotmail.

Cheers,

Jan

[junfan]

Check to make sure your system date and time is correct, especially the year.

[mandalay]

I have tried all of the above listed in the advice column thus far and I still cant get into hotmail, I still get the message from "passport" that my cookies are disabled...which is not true given that I have alread disabled and even at the custom level allowed for cookies for hotmail and msn. This is so frustrating. Now I am using Netscape to check my hotmail account. Any suggestions!