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How to Test a SSD


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#1 Michael Pooley

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Posted 20 August 2014 - 07:20 PM

I have a Kingston HyperX 3s 250gb SSD which I backup using ShadowProtect Desktop.

I have been having a few lock ups and blue screens lately so looked at restoring an older image of my drive.

That's when I noticed that The backups have been failing lately due to an I/O error.

It can only ne the SSD or the backup drive so I tried changing to another backup drive but the error still occurred.

 

so what with the crashes and this I/O error I really think my SSD is faulty. But the SMART says it all OK.

I checked for faulty sectors using HDTune and found 3 !

Is there a better way to test it?

The crashes sometimes happen soon after boot but sometimes like today I have had none!

I can never do the backup though that fault is always there.

 

OS is win 7

 

thanks

 

Mike


#2 Kevin OBrien

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Posted 20 August 2014 - 07:25 PM

What firmware version are you running on that SSD?


#3 Michael Pooley

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Posted 21 August 2014 - 08:46 AM

Hi

I have installed the lastest firmware as of yesterday.526ABBF0


Edited by Michael Pooley, 21 August 2014 - 08:49 AM.

#4 Brian

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Posted 21 August 2014 - 09:30 AM

Is the problem still happening after the new firmware turn?


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#5 Michael Pooley

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Posted 21 August 2014 - 10:16 AM

sorry I should have made that clear.

Yes problem is still happening with the backup - I also tried Macrium imaging software and that came up with the same I/O error.

 

Not had any crashes today thought although I had a couple of glitches copying files from the drive .

 

thanks


#6 Kevin OBrien

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Posted 21 August 2014 - 01:04 PM

Sounds like that drive has a hardware problem. I'd probably move the data to a backup, secure erase the drive, and then send it in for an RMA.


#7 Michael Pooley

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Posted 21 August 2014 - 02:50 PM

Ok Thanks

I bought it from amazon so should be ok

do you think i need to talk to the tech support at Kingston first?


#8 Kevin OBrien

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Posted 21 August 2014 - 03:06 PM

If you are still within the Amazon return period, go that route. Much quicker!





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