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Files have disappeared from drive, folders remain -- help

#1 User is offline   iBetOnBaseball Icon

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Posted 03 February 2010 - 08:43 PM

Hello

I have been looking all over the net for help with this but I can't seem to figure it out.

I went into my USB Seagate FreeAgent drive the other day to find that ALL files had been wiped out. All folders remained, but all files were gone. About 500MB in all. I was able to recover about 60% of the drive contents with Recuva It, but the rest is gone.

I have checked event logs and so forth and I can not tell what is causing this to happen. I ran SeaTools on the drive and it can't find any errors. Same with CHKDSK. Etc etc etc

I read in one forum where someone else was experiencing this and a poster told him to set some files as READ ONLY and see if they still disappear so I did that. Sure enough all the files disappeared again, but the READ ONLY files I had set did NOT disappear. They are still there.

HELP??



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#2 User is offline   dietcokefiend Icon

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Posted 03 February 2010 - 09:24 PM

What operating system are you currently running? What was the file system on your external drive?

#3 User is offline   continuum Icon

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Posted 03 February 2010 - 09:44 PM

Try Testdisk/PhotoRec, see what it can recover. It generally works better than Recuva in my limited experience.

What OS/file system?

#4 User is online   Brian Icon

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Posted 03 February 2010 - 10:02 PM

Have you contacted Seagate yet?

And welcome to the forums...I hope that username isn't a slight toward Pete Rose...that kind of thing can get you in trouble ;)
Brian

Publisher- StorageReview.com

#5 User is offline   iBetOnBaseball Icon

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Posted 03 February 2010 - 11:35 PM

Windows 7, 64 bit, NTFS file system

#6 User is offline   iBetOnBaseball Icon

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Posted 04 February 2010 - 12:54 AM

Hey Pete Rose was my childhood hero. If anything, my nick is laughing at the absurdity of him remaining banned from the game. Ridiculous. Funny Pete Rose story. A few years back my wife and I went to Vegas. We were walking down the sidewalk and suddenly there was Pete Rose in front of us standing in a booth selling his autographs. I had to do a double-take because for a minute I thought it was an impostor. I go, "Oh hey Pete Rose. What a trip. How you doin' man?" His eyes are locked on my wife. He mutters, "Pretty good. Is this your girlfriend?" I say, "No that is my---" he cuts me off, "Because she is one fine looking young lady.." I say, "Yeah so hey I grew up watching you play ball. Wore a Reds batting helmet like a little dork and the whole nine." His eyes still haven't left my wife. He's looking her up and down now, salivating. He mumbles, "You want an autograph or what?"


True story

This post has been edited by iBetOnBaseball: 04 February 2010 - 12:56 AM


#7 User is offline   iBetOnBaseball Icon

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Posted 04 February 2010 - 01:30 AM

Also yes I contacted Seagate. Told me to reformat.

#8 User is offline   Katy Icon

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Posted 04 February 2010 - 04:13 AM

Maybe I'm asking the obvious, byt have you checked for viruses? Also, you could check the list of running processes and see if there are any strange looking ones.

I myself have Win7 x64 with two external harddrives and everything is peachy here.

#9 User is offline   kittle Icon

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Posted 04 February 2010 - 04:18 PM

Can you try the drive on another PC?

I had issues with win7 x64 on a USB drive - but when connected to another PC running XP, it found everything just fine.

#10 User is offline   Trinary Icon

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Posted 04 February 2010 - 05:25 PM

View PostiBetOnBaseball, on 03 February 2010 - 07:43 PM, said:

Hello

I have been looking all over the net for help with this but I can't seem to figure it out.

I went into my USB Seagate FreeAgent drive the other day to find that ALL files had been wiped out. All folders remained, but all files were gone. About 500MB in all. I was able to recover about 60% of the drive contents with Recuva It, but the rest is gone.

I have checked event logs and so forth and I can not tell what is causing this to happen. I ran SeaTools on the drive and it can't find any errors. Same with CHKDSK. Etc etc etc

I read in one forum where someone else was experiencing this and a poster told him to set some files as READ ONLY and see if they still disappear so I did that. Sure enough all the files disappeared again, but the READ ONLY files I had set did NOT disappear. They are still there.

HELP??


Okay, I experienced something very similar to this, so I'm going to take a wild guess that you originally copied files from either a 32-bit OS or a different computer. Am I right?

If so, all you may have to do is reset the security permissions on the drive to "Everyone". Try doing this first with just a few files on the FreeAgent Drive (that you have backup copies of!) to see if it corrects your issue.
Trinary

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